Website Terms of Use

Brown Box Support LLC
A Florida Limited Liability Company

Version: 1.0
Effective Date: June 22, 2026
Last Updated: June 22, 2026

These Terms of Use govern access to and use of websites operated by Brown Box Support LLC, including but not limited to Z10Support.com and DMEXSupport.com.

BY ACCESSING, BROWSING, OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THIS WEBSITE.

For purposes of these Terms, "Brown Box Support," "Z10 Support," "DMEX Support," "Company," "we," "our," and "us" refer collectively to Brown Box Support LLC, a Florida Limited Liability Company, and its websites, services, employees, contractors, agents, and representatives.

Informational Purposes Only

All information made available through our websites, including articles, technical notes, troubleshooting guides, procedures, diagrams, software references, hardware references, product information, downloads, recommendations, and support materials, is provided solely for general informational purposes.

Information presented on these websites may be incomplete, outdated, inaccurate, or not applicable to a specific installation or operating environment. Users are solely responsible for independently verifying all information before applying it to any equipment, software, control system, automation system, electrical system, process, facility, or application.

No Manufacturer Authorization

Brown Box Support LLC is an independent support organization. Nothing contained on these websites shall be interpreted as manufacturer-authorized guidance, factory support, warranty support, certified training, engineering certification, or official product documentation unless expressly stated otherwise.

No Professional Engineering Services

Content available through these websites does not constitute professional engineering services, legal advice, safety certification, code compliance certification, or engineering design services.

No Warranty

All website content is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.

User Responsibility

Users assume all risks associated with the use of information obtained from these websites and are responsible for compliance with all applicable laws, regulations, safety requirements, electrical codes, lockout/tagout procedures, cybersecurity requirements, and manufacturer recommendations.

Limitation of Liability

Brown Box Support LLC shall not be liable for any damages arising from the use of or reliance upon information contained on these websites, including but not limited to equipment damage, production losses, business interruption, lost profits, data loss, cybersecurity incidents, personal injury, property damage, and environmental damage.

Intellectual Property

All original content produced by Brown Box Support LLC is protected by applicable intellectual property laws and may not be reproduced without written permission.

Florida Law; Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Florida. Any legal action arising from or relating to these Terms shall be brought exclusively in the state or federal courts located in Hillsborough County, Florida.