Privacy Policy
Brown Box Support LLC
A Florida Limited Liability Company
Version: 1.0
Effective Date: June 22, 2026
Last Updated: June 22, 2026
Brown Box Support LLC respects your privacy and is committed to protecting your information. This Privacy Policy applies to all websites operated by Brown Box Support LLC, including Z10Support.com and DMEXSupport.com.
Information We Collect
We may collect information including name, company name, email address, telephone number, mailing address, technical support requests, equipment information, order information, payment-related information, and website usage information.
How We Use Information
Information may be used to provide support services, respond to inquiries, process orders, deliver purchased products and services, improve website functionality, communicate regarding support requests, and comply with legal obligations.
Cookies and Analytics
Our websites may utilize cookies, analytics tools, and similar technologies to improve user experience and monitor website performance. Users may disable cookies through browser settings, although some website features may not function properly.
Sharing of Information
Brown Box Support LLC does not sell personal information. Information may be shared only with service providers supporting our operations, payment processors, shipping providers, professional advisors, and government agencies when required by law.
Technical Information
Customers requesting technical support may voluntarily provide screenshots, configuration files, system logs, software settings, equipment information, or other technical materials. Customers are responsible for ensuring that any information provided does not violate contractual, legal, regulatory, or confidentiality obligations.
Data Security
Brown Box Support LLC utilizes commercially reasonable measures to protect information but cannot guarantee absolute security. No website, network, communication channel, or storage system is completely secure.
Third-Party Links
Our websites may contain links to third-party websites. Brown Box Support LLC is not responsible for the content, privacy practices, or policies of third-party websites.
Children's Privacy
Our websites are intended for business and professional users and are not directed toward children under the age of 13.
Copyright and Intellectual Property Notice
Certain materials referenced on our websites may include third-party documentation, product information, screenshots, images, trademarks, technical specifications, manuals, software interface images, or other content owned by third parties.
All copyrights, trademarks, service marks, logos, product names, documentation, software, images, and other intellectual property rights remain the property of their respective owners.
Any third-party materials appearing on our websites are used solely for identification, commentary, interoperability, compatibility reference, technical discussion, troubleshooting, training, migration assistance, repair support, historical reference, or other legally permissible purposes.
Changes to This Policy
Brown Box Support LLC may modify this Privacy Policy at any time. Revised versions will be posted on our websites.
Contact Information
Questions regarding this Privacy Policy may be directed to Brown Box Support LLC, Apollo Beach, Florida, United States.
Acceptance
By accessing or using websites operated by Brown Box Support LLC, you acknowledge that you have read and agree to this Privacy Policy.